Delivery

Delivery Information

Boodi jewellery is carefully hand made to order. We do not keep most items in stock, although sometimes, we may have some pieces ready to go.

Boodi jewellery uses quality materials, suppliers and crafts people to create your pieces ethically and by hand. This requires time and at times, your piece may be passed through from casters to stone setters to gold platers, all based in London.

Please allow for the following lead times:

Silver / coins: 2 weeks

Gold plated silver / coins: 3 weeks

Gemstone silver / coins: 3 weeks

Gemstone + Gold plated silver / coins: 4 weeks

At times there are delays due to the nature of handmade jewellery that is ethically made with love and care.

UK DELIVERY

£4.00 – For UK orders under £50. We use Royal Mail First Class Signed For service which usually takes between 1-2 days once the item has been posted.

FREE – For UK orders over £50. We use Royal Mail Special Delivery service which is guaranteed next day once the item has been posted.

EU DELIVERY

£ 10.00 – Royal Mail International Tracked and Signed service. Delivery takes up to 3 – 5 working days. Fully tracked and £250 insured. Signature on delivery.

Please be sure to check for any additional custom charges from your country.

REST OF WORLD

£ 10.00 – Royal Mail International Tracked and Signed Service. Delivery takes up to 5 – 7 working days. Fully tracked and £250 insured. (Please note USA and some countries can take longer due to customs regulations and delays).

Please be sure to check for any additional custom charges from your country.

CUSTOMS AND DUTIES

Please note that recipients will be responsible for any IMPORT DUTIES, CLEARANCE FEES or BROKERAGE fees including any other additional charges. We operate on a DDU (Delivered Duty Unpaid) basis. Sometimes goods may be subject to delays, due to customs or weather. The customer is responsible for providing any information required by customs to ensure the goods are cleared.
We recommend you contact your local customs authority to determine what this price is before ordering if you have any concern.

RECEIPT

Parcels will need to be signed for in person, so please state a delivery address where you will be present at the time of delivery (home or work). In the event that no-one is available to receive your item a card will be left providing you with the option to have the item delivered at a later date or to collect your parcel from your local collection depot. If you would like to return an item please be aware that the first attempted date of delivery will be counted as date in which goods were received.

HOW YOUR ORDER WILL ARRIVE

We are plastic free! Your order will be dispatched in an unbranded external cardboard box. The jewellery is packaged in a branded Boodi jewellery box. If you would like a personal message to accompany any gift orders, please leave a note on your order.

If you have left your purchase a little late and need something fairly quickly, or by a specific date, then just give us a call on +44(0)7941729728 so that we can confirm availability on the items and prioritise their dispatch.

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